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Packeteer PacketCare Customer Support Program - Extended service agreement - replacement - 1 year - NBD at Backoffice
Packeteer PacketCare Customer Support Program - Extended service agreement - replacement - 1 year - NBD
PS8500-L200M-5000-CSP
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This product is no longer available.
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Customer Support Program (CSP) provides technical assistance during normal business hours Monday through Friday. CSP offers next business day advance replacement and Packeteer software subscription - both of which are essential services that help you get the most out of your Packeteer product. CSP must be purchased within one year of product purchase to avoid a 100 percent list-price penalty and can be renewed annually.| Product Description | Packeteer PacketCare Customer Support Program - extended service agreement - 1 year | | Type | Extended service agreement | | Service Included | Replacement | | Full Contract Period | 1 year | | Response Time | Next business day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Full Contract Period | 1 year |
| Response Time | Next business day |
DETAILS |
| Service & Support Details | New releases update - 1 year
Extended service agreement - replacement - 1 year - response time: next business day
Technical support - phone consulting - 1 year - availability: 8 hours a day / Monday-Friday
Product info support - web support - 1 year |
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