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ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - parts - 1 year - 24 hours a day / 7 days a week - NBD at Backoffice
ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - parts - 1 year - 24 hours a day / 7 days a week - NBD
97004-300-24
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This product is no longer available.
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Today, you need to deliver unprecedented levels of service to support the growing demands of your business - mission-critical business applications, 24-hour global operations, multimedia and converged network solutions. Whether you are a service provider, e-business, or an enterprise, you need 24x7 uptime to deliver maximum business productivity, and a knowledgeable and experienced service partner whom you can count on to answer questions and quickly resolve networking issues. Providing you with the support you need for day-to-day operations, ExtremeWorks Support Programs are an integral component of the comprehensive ExtremeWorks service solution from Extreme Networks. AHR services provide parts only delivery to customers based on the level of service delivery they purchase. If a customer has an ExtremeWorks NBD AHR contract, and the call is received by 2: 00 p.m. regional TAC time, parts will be shipped for next day arrival.| Product Description | ExtremeWorks NBD Advanced Hardware Replacement - extended service agreement - 1 year | | Type | Extended service agreement | | Service Included | Parts | | Full Contract Period | 1 year | | Response Time | Next business day | | Service Availability | 24 hours a day / 7 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |
DETAILS |
| Service & Support Details | Extended service agreement - parts - 1 year - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year |
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