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WatchGuard LiveSecurity Service - Technical support (renewal) - phone consulting - 1 year - 12x5 - 4 h at Backoffice
WatchGuard LiveSecurity Service - Technical support (renewal) - phone consulting - 1 year - 12x5 - 4 h
WG7520
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This product is no longer available.
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Being part of a small or medium-sized business often means that your resources are stretched and your budget is limited. This doesn't mean that your security needs are any less critical, it just means that you have to put systems in place that are easy to manage and cost-effective. WatchGuard has teamed up with leading Internet Service Providers to allow you to outsource your security needs. Service provider partners receive LiveSecurity broadcasts from WatchGuard and manage the security policies implemented on the Firebox installed at your office, providing you with such extra benefits as: customized security policies, 24 hour monitoring and management, rapid emergency responses, automatic installation of software updates, and expanded reporting and analysis.| Product Description | WatchGuard LiveSecurity Service technical support (renewal) - 1 year | | Type | Technical support (renewal) | | Service Included | Phone consulting | | Full Contract Period | 1 year | | Response Time | 4 hours | | Service Availability | 12 hours a day / 5 days a week |
GENERAL |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - response time: 4 hours - availability: 24/7 hours a day / days a week - availability: 12 hours a day ( 6:00 AM - 6:00 PM ) / Monday-Friday - 3 incidents per year
Technical support - web knowledge base access - 1 year - availability: 24/7 hours a day / days a week - availability: 24 hours a day
Technical support - training - 1 year
New releases update - 1 year |
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