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WatchGuard LiveSecurity Service - Technical support (renewal) - phone consulting - 2 years - 12x5 - 4 business hours at Backoffice
WatchGuard LiveSecurity Service - Technical support (renewal) - phone consulting - 2 years - 12x5 - 4 business hours
WG017175
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This product is no longer available.
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WatchGuard LiveSecurity Service Technical Support is designed to remotely assist you with specific issues regarding the installation and on going maintenance of your Firebox class, Vclass, all SOHO models and Sever Security products.| Product Description | WatchGuard LiveSecurity Service technical support (renewal) - 2 years | | Type | Technical support (renewal) | | Service Included | Phone consulting | | Full Contract Period | 2 years | | Response Time | 4 business hours | | Service Availability | 12 hours a day / 5 days a week |
GENERAL |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 4 business hours |
| Service Availability | 12 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | New releases update - 2 years
Technical support - training - 2 years
Technical support - web knowledge base access - 2 years
Technical support - phone consulting - 2 years - response time: 4 hours - availability: 12 hours a day / Monday-Friday - 5 incidents |
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