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McAfee PrimeSupport Hardware RMA Year 2+ - Extended service agreement - replacement - 1 year - shipment - SBD at Backoffice
McAfee PrimeSupport Hardware RMA Year 2+ - Extended service agreement - replacement - 1 year - shipment - SBD
RBRPS4PSIAAA
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This product is no longer available.
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Complementing Network Associates existing leading-edge software support solutions, this PrimeSupport Hardware Program is designed to address and meet the needs customers have for different levels of problem resolution, and fixes for all of their installed network infrastructure hardware. For customers who don't need immediate on-site assistance, Network Associates PrimeSupport RMA enables customers to receive the necessary replacement unit or component for their hardware devices within one business day after the service call is received. Because the replacement parts are shipped overnight airfreight, customers can quickly and easily resolve technical difficulties with replacement parts or systems, resulting in minimum downtime. This support covers ITV-RPS4-NA-100.| Product Description | McAfee PrimeSupport Hardware RMA Year 2+ - extended service agreement - 1 year - shipment | | Type | Extended service agreement | | Service Included | Replacement | | Location | Shipment | | Return Shipment | At manufacturer expense | | Full Contract Period | 1 year | | Response Time | Same business day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 1 year |
| Response Time | Same business day |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 1 year - shipment - response time: same business day |
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