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McAfee Hardware Support Parts-Only Service and Gold Technical Support - Extended service agreement - parts - 1 year at Backoffice
McAfee Hardware Support Parts-Only Service and Gold Technical Support - Extended service agreement - parts - 1 year
MYX310SADMA
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This product is no longer available.
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For your business to thrive, your network and systems must stay secure. McAfee 's Gold support team delivers the trusted security advice you need to secure systems and networks around the world with comprehensive and proven solutions and services. Only recently has business availability depended so heavily on proactive risk management and mitigation. If it is your charter to maximize protection, minimize downtime, and solve security problems quickly, McAfee's industry-leading software and hardware technical support programs are for you. Preventing problems before they hit you and recovering quickly if they do, are the goals of this proven security technical support programs. Responsive technical support is now a key element of your company's success. McAfee Gold technical support gives you rapid access to the experienced and highly skilled IT security support staff. Around-the-clock, live telephone support delivers emergency product and security assistance when you need it most. Along with access to McAfee's award-winning ServicePortal, you receive 24/7/365 access to McAfee's certified technicians via phone and chat, online case creation and management, unlimited product update and upgrade downloading, online tutorials and installation guides, and access to McAfee's innovative virtual Global Lab. For locations where onsite service is not available you may use Parts-Only Service. Customer replacement units are sent airfreight overnight.| Product Description | McAfee Hardware Support Parts-Only Service and Gold Technical Support - extended service agreement - 1 year | | Type | Extended service agreement | | Service Included | Parts | | Full Contract Period | 1 year |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts |
| Full Contract Period | 1 year |
DETAILS |
| Service & Support Details | Extended service agreement - parts - 1 year
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - remote monitoring - 1 year
New releases update - 1 year |
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