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McAfee PrimeSupport Priority with Hardware RMA Year 1 - Technical support - emergency phone consulting - 1 year - 24 hours a day / 7 days a week at Backoffice
McAfee PrimeSupport Priority with Hardware RMA Year 1 - Technical support - emergency phone consulting - 1 year - 24 hours a day / 7 days a week IYVF14CADMAA
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You rely on your information systems to complete the transactions critical for business success. Because it is your job to make sure your information systems run smoothly, you select the best products. Network Associates' PrimeSupport program is essential for making the most of your investment in Network Associates' products. This program gives you the technical support that's necessary to ensure that your product is installed correctly and is working properly.PrimeSupport Priority provides priority telephone access to experienced support staff during business hours, and after business hours telephone access for emergency product assistance when your critical operations are affected.Product Description | McAfee PrimeSupport Priority with Hardware RMA Year 1 - technical support - 1 year | Type | Technical support | Service Included | Emergency phone consulting | Full Contract Period | 1 year | Service Availability | 24 hours a day / 7 days a week |
GENERAL |
Type | Technical support |
Service Included | Emergency phone consulting |
Full Contract Period | 1 year |
Service Availability | 24 hours a day / 7 days a week |
DETAILS |
Service & Support Details | New releases update - 1 year Technical support - phone consulting - 1 year - availability: business hours Technical support - emergency phone consulting - 1 year - availability: after business hours / Monday-Sunday Product info support - e-mail consulting - 1 year - response time: 48 hours Product info support - e-mail notification - 1 year Product info support - web knowledge base access - 1 year Extended service agreement - parts - 1 year - shipment - response time: same business day |
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