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Enterasys Availability Services Technical Access - Extended service agreement - parts and labour - 1 year - carry-in - 30 days (repair) at Backoffice
Enterasys Availability Services Technical Access - Extended service agreement - parts and labour - 1 year - carry-in - 30 days (repair)
AS-TA-012
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This product is no longer available.
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To compete in today's changing business landscape, you need to know that your networking vendor has the foresight, the expertise and the willingness to work with you to look beyond the horizon to what lies ahead. That vendor is Enterasys Networks. To provide you with innovative and flexible service and support offerings, Enterasys offers Availability Services. Availability Services are designed to meet your post-implementation maintenance needs. Technical Access protects your environment by providing access to the manufacturer's networking expertise, engineering developments and repair facilities. It's the start of an active availability assurance plan for low-impact network environments, or for customers looking to augment their network recovery plans. Technical expertise is available 24 hours a day, seven days a week - in-depth troubleshooting information and answers to your basic technical questions are all just a phone call away. Or, if you prefer, you can get on-line assistance via the Service and Support web page. You'll also have access to product firmware at Enterasys's password-protected, on-line download library. Upon creation of your web account, you'll receive automatic e-mail notifications of the latest firmware enhancements and bug fixes. For any products that are determined faulty, Enterasys will handle the repair. This support includes PC Card Adapter.| Product Description | Enterasys Availability Services Technical Access - extended service agreement - 1 year - carry-in | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | Carry-in | | Full Contract Period | 1 year | | Repair Time | 30 days |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Carry-in |
| Full Contract Period | 1 year |
| Repair Time | 30 days |
DETAILS |
| Service & Support Details | New releases update - 1 year - repair time: 30 days
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labour - 1 year - carry-in
Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday |
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