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Cisco Base Category 11 - Technical support - emergency phone consulting - 1 year at Backoffice
Cisco Base Category 11 - Technical support - emergency phone consulting - 1 year
CON-SW-VPKG11
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This product is no longer available.
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Cisco's support solutions, available either directly from Cisco or through network of service partners, have pioneered a support model that integrates their competencies with yours, creating a collaborative support solution - a reason why Cisco is the networking industry's service and support leader. Cisco takes a good care of its customers, providing them not only with best solutions, but with various support options. With the Cisco Base support program Cisco will provide access to its Technical Assistance Center (TAC) twenty-four hours a day to assist you with product use, configuration and troubleshooting.| Product Description | Cisco Base Category 11 - technical support - 1 year | | Service & Support | Technical support | | Service Included | Emergency phone consulting | | Full Contract Period | 1 year | | Response Time | 1 hour(s) |
GENERAL |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour(s) |
DETAILS |
| Service & Support Details | Phone consulting - 1 year - response time: 1 day
Emergency phone consulting - 1 year - response time: 1 hour(s) - availability: 24/7 hours a day / days a week
Web knowledge base access - 1 year
New releases update - 1 year |
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