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Support Incident Paks - Technical support - phone consulting - 5 incidents - business hours - EMEA at Backoffice

Support Incident Paks - Technical support - phone consulting - 5 incidents - business hours - EMEA
32025-01


This product is no longer available.
Altiris support objective is to maximize the value of your Altiris product investment so you can more quickly achieve your business objectives. The company offers a comprehensive selection of offerings, ranging from free electronic support to fee-based on-site implementation solutions. Altiris Support Incident Paks are available for on-going support. An incident is defined as the resolution of a single question or customer issue regardless of the number of phone calls/emails required. Altiris Support Staff will give their best effort to resolve your issue in 1 hour.

Product DescriptionSupport Incident Paks technical support - 5 incidents
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period5 incidents
Service AvailabilityBusiness hours
LocalisationEMEA

GENERAL

TypeTechnical support
Service IncludedPhone consulting
Full Contract Period5 incidents
Service AvailabilityBusiness hours
LocalisationEMEA

DETAILS

Service & Support DetailsPhone consulting - 5 incidents - response time: 1 hour - availability: business hours
E-mail consulting - 5 incidents - response time: 24 hours - availability: business hours