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Alcatel SUPPORTbasic - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week at Backoffice
Alcatel SUPPORTbasic - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week
801784-00
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This product is no longer available.
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Alcatel offers a comprehensive portfolio of maintenance programs created to ensure the performance and reliability needs of your environment. The maintenance programs are designed to meet the specific needs of your support strategy, flexibly providing you with both product as well as operational support. SUPPORTbasic is a service program that provides the standard support you require for efficient network operations. Replacement of defective hardware is not included.| Product Description | Alcatel SUPPORTbasic technical support - 1 year | | Type | Technical support | | Service Included | Phone consulting | | Full Contract Period | 1 year | | Service Availability | 24 hours a day / 7 days a week |
GENERAL |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year |
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