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3Com Guardian Service Category 1 - Extended service agreement - replacement - 3 years - on-site - 8x5 - 4 h at Backoffice
3Com Guardian Service Category 1 - Extended service agreement - replacement - 3 years - on-site - 8x5 - 4 h
3CS-GAR4-X301
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This product is no longer available.
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Guardian service is a complete support solution for customers who need on-site assistance. Guardian service ensures that engineers are available to provide prompt hardware replacement at your site when you need it. As a Guardian customer, you also have easy access to telephone technical support, software updates, and 3Com Web services.| Product Description | 3Com Guardian Service Category 1 - extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Replacement | | Location | On-site | | Full Contract Period | 3 years | | Response Time | 4 hours | | Service Availability | 8 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 8 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 3 years - on-site - response time: 4 hours - availability: 8 hours a day / Monday-Friday
New releases update - 3 years
Technical support - web knowledge base access - 3 years
Technical support - phone consulting - 3 years - availability: 8 hours a day / Monday-Friday |
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