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3Com Express 8x5x Next Day - Extended service agreement - express exchange - 1 year - carry-in at Backoffice
3Com Express 8x5x Next Day - Extended service agreement - express exchange - 1 year - carry-in
3CS-EXP-24
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This product is no longer available.
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This supplemental services contract provides customers with in-house technical support. It offers 1-hour response via telephone from receipt of customers's call, access to new software releases and replacement of hardware, delivered within 8 working hours from issue of RMA. It is applicable to following items: 3C27850 609878 ENTERPRISE MANAGER (UNIX); 3C37159 626958 8-OC-3C SINGLEMODE ATM PORTS; 3C6012-023 474239 12-SLOT 2 PS 3 MACS; 3C75800 505173 5800 ETHERNET 48 PORTS; 3C81120 966688 TRAFFIX(TM) MANAGER.| Product Description | 3Com Express 8x5x Next Day - extended service agreement - 1 year - carry-in | | Type | Extended service agreement | | Service Included | Express exchange | | Location | Carry-in | | Full Contract Period | 1 year | | Response Time | 1 day | | Localisation | United States |
GENERAL |
| Type | Extended service agreement |
| Service Included | Express exchange |
| Location | Carry-in |
| Full Contract Period | 1 year |
| Response Time | 1 day |
| Localisation | United States |
DETAILS |
| Service & Support Details | Extended service agreement - express exchange - 1 year - carry-in - response time: 1 day - availability: 8/5 hours a day / days a week
Technical support - phone consulting - 1 year - response time: 1 hour(s) - availability: 8/5 hours a day / days a week
New releases update - 1 year |
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